Privacy Policy
By BITUOTECHNIK
Privacy Policy
Last Updated: September 21, 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.bituo-technik.com (the "Site"), operated by Shanghai Bituo Electric Co., Ltd. ("Bituo Technik", "we", "us", or "our").
This Site is primarily intended for business inquiries, product information, and technical documentation regarding our smart electrical installation products. If you are looking for our online store, please refer to the separate Privacy Policy published at shop.bituo-technik.com, which covers additional practices related to order processing, payments, and shipping.
PERSONAL INFORMATION WE COLLECT
Device Information (Automatically Collected):
When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, time zone, referring URL, and interaction data. We collect this using the following technologies:
Essential Cookies: Required for the basic operation of the Site (e.g., language preference, security).
Performance & Analytics Cookies: Help us understand how visitors interact with our Site so we can improve content and navigation.
Log files & Web beacons: Track actions occurring on the Site to collect demographic and usage data.
For detailed information on the specific cookies used, please see our [Cookie Policy].
Contact & Inquiry Information (Provided by You):
When you submit a contact form, request a quote, or download technical documentation, we may collect your name, company name, email address, phone number, country/region, and the content of your message.
Newsletter Subscription Information (Provided by You):
If you subscribe to our newsletter or product updates, we collect your email address and, where provided, your name and company affiliation. We use a double opt-in process to confirm your subscription.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We process your personal data based on legitimate business interests, to respond to your requests, and/or with your consent. Specifically, we use the information collected to:
Respond to Inquiries: Answer your questions regarding our products, provide quotations, and offer technical or after-sales support.
Improve Our Site: Analyze how visitors use the Site to improve content, structure, and user experience.
Marketing Communications (with Consent): Send you newsletters, product updates, or promotional information, where you have opted in. You may withdraw consent at any time.
Security: Detect and prevent fraudulent or unauthorized activity on the Site.
SHARING YOUR PERSONAL INFORMATION
We only share your personal information in limited circumstances necessary to operate our business:
Service Providers: We share data with trusted third parties who support our operations, such as our website hosting provider (Framer), email/CRM service providers, and analytics partners (e.g., Google Analytics). You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as a business asset.
Legal Obligations: We may disclose your information to comply with applicable laws, respond to lawful requests from public authorities, or protect our rights, property, or safety, and that of our users.
We do not sell your personal information to third parties.
DATA SECURITY
We implement reasonable and industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
INTERNATIONAL DATA TRANSFERS
As a global business headquartered in China and utilizing international service providers, your personal information may be transferred, stored, and processed outside of your home country, including in China and other countries where our service providers operate. If you are located in the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs), to ensure your data receives an adequate level of protection.
YOUR PRIVACY RIGHTS (GDPR & CCPA)
If you are a resident of the European Economic Area (EEA), the United Kingdom, or California (USA), you have the following rights regarding your personal data:
Right to Access / Know: Request copies of your personal data and details on how we process it.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to certain legal exceptions.
Right to Restrict / Object to Processing: Request restriction of, or object to, our processing of your data.
Right to Data Portability: Request the transfer of your data to another organization, where technically feasible.
Right to Withdraw Consent: Where processing is based on consent (e.g., newsletter), you may withdraw it at any time.
Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
To exercise these rights, please contact us using the details in Section 10 below. We may need to verify your identity before processing your request.
For EEA/UK residents: If you have concerns about our data practices that we have not adequately addressed, you have the right to lodge a complaint with your local data protection authority.
DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Contact form and inquiry data are typically retained for [请确认实际留存期限,如24个月] following your last interaction, unless a longer retention period is required by law or necessary to resolve disputes. Newsletter subscription data is retained until you unsubscribe.
COOKIES
Please see our dedicated [Cookie Policy] for a full list of cookies used on this Site, their purpose, duration, and the third parties involved. You can manage your cookie preferences at any time via the "Manage Cookie Preferences" option in our cookie banner.
CHILDREN'S PRIVACY
Our Site and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
CONTACT US
If you have questions about this Privacy Policy, or wish to exercise any of your privacy rights, please contact us at:
Shanghai Bituo Electric Co., Ltd. (Bituo Technik) Email: info@bituo-technik.com Address: 5F, Building 24, No. 518 Xinzhuan Road, Songjiang District, Shanghai 201600, China
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.